International Journal of Multidisciplinary Evolutionary Research  |  ISSN (Print): 3051-3502  |  ISSN (Online): 3051-3510  |  Double-Blind Peer Review  |  Open Access  |  CC BY 4.0

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     2026:7/2

International Journal of Multidisciplinary Evolutionary Research

ISSN: 3051-3502 (Print) | 3051-3510 (Online) | Open Access

Quality Management Systems in Large-Scale Operations: A Conceptual Framework Integrating Six Sigma, Lean, and Data Analytics

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Abstract

Large-scale operations, defined here as multi-site, high-volume production and service systems characterized by organizational complexity and distributed decision rights, confront a persistent paradox. Improvement methodologies that produced substantial gains in single-plant settings frequently fail to replicate at enterprise scale, even as the process data available to these organizations has grown by orders of magnitude. This paper develops a conceptual framework integrating Six Sigma, Lean, and data analytics into a single quality management architecture for large-scale contexts. Drawing on the resource-based view, dynamic capabilities, information processing theory, complementarity theory, absorptive capacity, and organizational ambidexterity, the framework specifies four layers: a foundation of governance, culture, and data infrastructure; a diagnostic layer that decomposes operational loss and classifies it by problem signature; a methodological engine that routes each loss pool to Lean, Six Sigma, or analytical treatment according to that signature; and a learning layer that codifies solutions with their validation conditions and propagates them across sites. The central contribution is a problem-signature routing logic treating the three methodologies as complements addressing distinct classes of operational pathology rather than as competing philosophies to be blended indiscriminately. Fourteen testable propositions, a phased implementation roadmap, and a multi-level measurement architecture are developed, and boundary conditions and an agenda for empirical testing are set out.

How to Cite This Article

Ifeoma E Okoli, Chikodiri Scholastica Uzondu, Shalom Alugwe, Isaac Awulu (2022). Quality Management Systems in Large-Scale Operations: A Conceptual Framework Integrating Six Sigma, Lean, and Data Analytics . International Journal of Multidisciplinary Evolutionary Research (IJMER), 3(1), 139-157. DOI: https://doi.org/10.54660/IJMER.2022.3.1.139-157

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